Is it appropriate for a mentor to take notes during a mentor session, especially when mentees are sharing a lot of information? It certainly can be.
Here are a few considerations for taking notes:
Note-taking can be distracting to mentees if you are not careful. Every time you write something down, they may think, “Why did he record that? Was that important[MD1] ?” Or, if you take notes on a computer or phone, mentees may think you are surfing the internet or losing interest in them. It may be helpful to let them know you are taking notes – “You may occasionally see me writing in my notebook, typing on my computer, or entering something into my phone. I am just taking a few notes.”
Use a notebook and pen if you have a noisy keyboard. The clacking of a keyboard can be quite distracting.
Try to record only the most important thoughts so that:
You can maintain eye contact with mentees. If you take too many notes, you may miss the nuances of facial expressions and body language.
You don’t have to sort through pages of notes to find the most important details.
If the above-mentioned challenges prove to be too distracting, consider entering/recording notes in your computer or phone after the session. Do this immediately after the session, however, so that you don’t forget any key ideas.
What do you think - should a mentor take notes or not? If he/she does, what do you think are some best practices for doing it well? Feel free to leave a comment.
[MD1]I’ve notice this for myself when meeting with a counselor. Whenever he writes something down, my first thought is, “Why did he write that down? Is that important? Is that bad? Did I say something wrong?” Now, that doesn’t mean you shouldn’t take notes; it’s just that you can try to be subtle about it.
Personally, I find it encouraging when someone thinks something I said is worth writing down. Maybe saying, “Wow, that’s really worthwhile,” for the first few times you take notes would lessen the suspicion or white-coat syndrome of the mentee.